Tech Mahindra walk-in is conducting a Walk-in Drive in Hyderabad from 22nd to 24th October 2025 for Service Desk (Technical Support – International Voice Process) roles. Both Freshers and Experienced candidates (0–5 Years) can apply. Graduates, Undergraduates, and Postgraduates are eligible to attend this walk-in interview.
Tech Mahindra Walk-in Job Overview
Company: Tech Mahindra Ltd
Role: Technical Support Associate / Senior Technical Support Associate
Experience: 0–5 Years (International Technical Support)
Job Location: Bahadurpally, Hyderabad
Vacancies: 30
Salary: ₹3–5 LPA
Interview Dates: 22nd to 24th October 2025
Interview Time: 10:00 AM – 1:30 PM
Work Type: Work From Office (WFO)
Shift: Rotational (24/7, Night Shifts)
Contact Person: Aniketh
Tech Mahindra Walk-in skills
Service Desk
International Voice Process
Technical Support
Ticketing Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk)
Active Directory (User Management, Password Reset)
Microsoft Office & O365 (Outlook, Excel, Teams)
Windows OS (7/8/10)
VPN / Citrix / Exchange Support
Hardware & Network Troubleshooting (LAN, Printers, Devices)
Remote Support (Desktop, Laptop, Mobile, Printers)
Antivirus & Patch Management (SCCM basics)
Excellent English Communication (Voice / Email / Chat)
Knowledge of ITIL Processes
Roles & Responsibilities
Handle customer queries through calls and emails.
Provide L1/L2 technical support to international clients.
Troubleshoot software, hardware, and network issues.
Maintain proper incident documentation using ITSM tools.
Ensure customer satisfaction by delivering timely solutions.
Work closely with teams to resolve escalated issues efficiently.
Eligibility Criteria
Education: Undergraduates, Graduates, or Postgraduates
Experience: 0–5 Years (International Technical Support)
Note: Candidates currently pursuing education are not eligible.
Skills: Excellent verbal and written English communication.
Availability: Immediate Joiners Preferred
Walk-in Interview Details
📅 Date: 22nd – 24th October 2025
🕙 Time: 10:00 AM – 1:30 PM
📍 Venue: Tech Mahindra, Bahadurpally, Hyderabad
📞 Contact Person: Aniketh
Note:
Carry your updated resume and Aadhar Card.
Mention “Aniketh” on top of your resume.
Avoid visiting on festive days or Sundays.
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